Frequently asked questions Print button

Here is a list of common questions from users of My Family Tree.

? Where is my family tree information stored?

You family tree information is stored in a My Family Tree file.  Most users save their family tree directly onto their device, safe in the knowledge that all the information is then kept privately on their device.  Other users choose to save their files to the cloud, which is very useful for backing up or sharing with other family members.  For more information on My Family Tree files click here.

? What is Microsoft® .NET and where do I download it?

Microsoft .NET is a software framework developed by Microsoft.  It is strongly recommended that you use the the latest .NET release for your device and keep it up to date with the relevant security and performance updates.  The following .NET versions are supported: